Koulutuksen sisältö
This course introduces the core concepts of service design, helping you understand its fundamental principles and the opportunities it presents. You’ll gain insights into what service design involves and how it can benefit various contexts, with the goal of inspiring you to explore the field further.
About the trainer: Qaswua Design & Development Ltd
Qaswua Design & Development Ltd is a specialist in service design that helps professionals and organizations develop and evolve through service design. Qaswua is dedicated to impactful service design—acting as a promoter, innovator, educator, and developer.
Qaswua was founded by Sofia Forsberg and Johanna Säynäjäkangas, who serve as partners in the development of businesses and organizations, and as coaches and facilitators in service design. Johanna and Sofia are also the hosts of the popular podcast Palvelumuotoilun kasvutarinoita (Service Design Growth Stories) and the developers and authors of the Palvelumuotoilun bisneskirja (Service Design Business Book).