Koulutuksen sisältö
This course introduces the core concepts of service design, helping you understand its fundamental principles and the opportunities it presents. You’ll gain insights into what service design involves and how it can benefit various contexts, with the goal of inspiring you to explore the field further.
About the trainer: Lauri Railas
Member of the Incoterms® 2010 Drafting Group, Chairman of the ICC Finland’s Incoterms Expert Group, and Member of the Finnish Bar Association’s Transport Law Expert Group. Lauri Railas has previously worked at Krogerus Attorneys Ltd., as a marine insurance expert at Insurance Company Sampo, and as Secretary General of ICC Finland and Secretary of the Central Chamber of Commerce’s Arbitration Board.
Lauri has studied maritime and transport law in Finland, Norway, and England. Lauri Railas has organized dozens of training sessions on international trade, transportation, trade finance, and dispute resolution, particularly during the 1990s.