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Certificate Leader’s Work Community Skills

Courses in English

Koulutuksen sisältö

Work community skills include giving feedback, resolving conflicts, influencing, facilitation and teamwork skills. Positive work community skills promote complex thinking and community spirit among your employees. When an organization has good work community skills, the employees work well with each other: they contemplate and discuss things and like to work in groups. This leads to increased profitability and improved customer service. A supervisor’s good work community skills will also show in successful feedback-giving: people view feedback as a shared learning conversation. 


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