Koulutuksen sisältö
Supervisory work is largely about bringing people together to solve problems. Difficult situations in work life are often complex dilemmas and contradictions that have no simple solution. It’s important for a supervisor to balance between conflicts of perspective, cultivate willingness to try things, and inspire the right kinds of moods within the team and yourself. A key ability is the ability to inspire the employees to consider the problem slowly and curiously, trying to outdo the previous solutions. When the supervisor’s problem-solving skills are in order, you’re able to maintain a long-term focus, have things running smoothly and reduce the number of conflicts.